Customer FAQs |
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Do I need more than one concrete stamp to stamp concrete and what is a "package" of concrete stamps?
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Yes, keep in mind the concrete will dry faster than you can stamp if you have only one stamp. Also, what will you walk on if you only have one stamp? Seamless textured skins/stamps are made to overlap each other. Patterned stamps are made to butt up against each other for tight precisions and no gaps between the stamps. Rule of thumb: you should have enough stamps to cover the width of the project, plus two.
Our packages are the minimum number of stamps and accessories recommended for each pattern. Generally, 6 rigid stamps, 1 floppy/thin flex, 2 touch up skins, chisels and/or wheels. |
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The color of my stamped concrete is faded and old. Is there anything I can do?
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Yes, use Proline EZ-Tique, EZ-Accent or Smith's water based color products. They are easy to use and will give your dull, lifeless concrete a punch of color. Don't forget to seal your newly colored concrete and you can maintain the sealer with Calico Top Finish. |
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When will my order ship?
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Your order will generally ship out on the same day you place the order provided the order is placed before 1:00 p.m. Pacific Standard Time. During peak months (April - June) it may take 1 - 3 days for the order to ship out. Please call or email and let us know of specific time constraints. |
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What is the difference between a Seamless Texture and a Patterned Concrete Stamp?
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A Seamless Texture is a stamp with a feathered edge and texture. These stamps are meant to overlap each other for a textured finish without seams. A Patterned Concrete Stamp could be a number of patterns including: Random Stone, Cobble Stone, Brick, Wood Plank, etc. These stamps are made to fit tightly together and if an A, B, and C stamp is recommended, the pattern will not be complete with any less stamps. |
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Do you ship outside of the United States?
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Yes, please contact us via email or phone and let us know what you would like to order, the shipping address, and whether or not you would like the products to ship via air or sea. We will then obtain a shipping quote for you. |
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Can you ship the concrete stamps expedited or via overnight delivery?
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Sometimes, it depends on the order. Many of the concrete stamps are too large to ship via overnight carrier but some orders are no problem at all. We can offer you expedited shipping options and quotes if you contact us by phone or email. Please be sure to let us know your shipping address and exact order. |
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How do I care for my Concrete Stamps?
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Proline recommends a mild soap and soft brush. Liquid dish soap is actually a very good cleaning method. Also, you can spray the concrete stamps with silicone to keep them well conditioned. |
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What are the concrete stamps made from?
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Proline hand manufactures each concrete stamp out of a special formula of polymer. This special formula allows for lighter, yet more durable stamps. |
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Will Proline Concrete Stamps work for overlay?
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Yes, most of the concrete stamps maufactured by Proline can be used for overlay. The exception is with any stamps that are "groutable" or have deeper grout lines that might not be suitable for overlay. Please email or call with any questions regarding a specific stamp. |
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Do I need to seal my concrete after coloring and stamping? If so, how often?
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Yes, if you want to maintain the color of your concrete, you need to seal it. You should plan to seal your concrete every 2 years (sooner if concrete is exposed to extreme weather conditions) and you may want to use Top Finish as often as necessary to maintain the sealer and revitalize the color of the concrete. It really will give it a POP of shine! |
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What is a Thin Flex concrete stamp?
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A Thin Flex concrete stamp, also know as a "Floppy," is a more flexible stamp used for going up against a wall or pillar. It is thinner and bends against structures more easily than a rigid concrete stamp. Each pattern offers a thin flex version of the stamp. |
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Can I use a Thin Flex/Floppy to stamp my entire project?
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No, this is not recommended. Thin Flexes are too flexible and will catch edges more often than a rigid stamp. |
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I can't get close enough to the wall with the Thin Flex/Floppy. What do I do?
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Before coming in with the Thin Flex/Floppy use a feathered edge seamless textured touch up skin and lay texture along the wall. Then use the Floppy. If the Floppy can't get in close enough to the wall, use the recommended wheels or chisels and hand tool the lines yourself. |
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What's a Touch Up Skin?
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A Touch Up Skin is a 20" x 20" feathered edge seamless skin. All of the patterns sold recommend a specific touch up skin be used. This skin is useful for edges, up against walls, and areas where you just need more texture. |
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What about color? What should I use?
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Traditionally, the most popular coloring technique is to broadcast a color hardener(s) onto the wet concrete, float it in and then use a color release agent while stamping to achieve color with contrast. Another option, after the concrete is cured, you can apply Acid Stains. See pictures of the Arizona Flagstone for an example of some dramatic acid stain. Lastly, the new Water Based products by Proline or Smith are growing in popularity. We call these water based products "idiot proof" because they are quite user friendly and offer a wide variety of color choices. |
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What else do I need besides the concrete stamps?
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Don't forget your tamper/pounder, your color, and a release agent. Also, don't forget to take precautions and protect the area around your job from stray color. If you are new to stamped concrete, by all means purchase our instructional concrete stamping DVD. |
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What is a Release Agent and do I have to use it?
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Yes, you must use a Release Agent. A Release Agent keeps the concrete from sticking to the stamp. It comes in two forms, dry powder (always colored) and liquid release ( clear - no color provided - often referred to as "Bubblegum" because it smells like bubblegum). Either agent works fine but the powder will provide an accent color and the clear won't. |
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